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FAQS

Find Answers to Our Frequently Asked Questions!

Explore solutions to commonly asked questions about our self-storage services.

Rent a Unit
ADDRESS
10101 E. McDowell Mountain Ranch Rd
Scottsdale, AZ 85260
PHONE
(602) 899-5484
OFFICE HOURS
Monday - Saturday
9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
*Closed Select Holidays
FACILITY ACCESS HOURS
5:00 AM - 10:00 PM
Call Manager for Details

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 30-day notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment?

You may pay in person, or through our website. We accept Credit Card, Check, Money Order, and Cashiers Check only. You may also have your payments automatically deducted. See our staff for details.

NEW TO STORAGE?

View our Storage Tips page for ways to get the most out of your unit.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express and Discover.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our manager for assistance.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Do you have handcarts and dollies available at your facility?

Yes. You are welcome to use our complimentary carts to move in.

McDowell Mountain Community Storage BBB Business Review